Relax, You're Covered
The Pemberton Warranty
Fixtures & Fittings
Standard Warranty
In accordance with the Pemberton Park & Leisure Homes standard warranty, all appliances, fixtures, fixings, and components are provided with a 12-month warranty, covering installation errors, defects, and manufacturing faults, unless otherwise specified below.
The Pemberton warranty encompasses a wide range of items, such as sockets, wiring, lights, baths, shower trays, bath/shower screens, internal doors, door casings, skirting boards, architraves, plumbing pipes and connectors, taps (including mixers/valves), wallpaper, wallboards, furniture (both fitted and freestanding), dining chairs, stools, and soft furnishings.
The following items have a 2 year warranty against installation errors, defects and manufacturing faults:-
- Integrated appliances
- Gas boilers
- Upholstery items (fabrics are covered for 12 months)
At no extra cost
Extended Warranty
The extended Pemberton warranty serves as an additional assurance to the purchaser (or hirer under a hire purchase contract), without impacting their statutory rights under the Sale of Goods Act. It provides coverage for the initial three years of ownership and presents the following advantages:
- 3 Year Warranty – External Cladding*
- 5 Year Warranty – Roof, Wall Structure, Floorboards, Windows, and External Doors**
- 10 Year Warranty – Fully galvanised chassis carries a 10-year anti-corrosion warranty***, Pre-galvanised chassis is covered by a 10-year structural warranty***
Goldshield
Residential Park Home Warranty
Pemberton Park & Leisure Homes are pleased to announce that in addition to the Pemberton warranty, they are also a part of the Goldshield Warranty scheme.
The Goldshield 10-year warranty is exclusively designed for park home owners and is offered and managed by both the manufacturers and the NCC, the trade body representing the industry.
Goldshield maintains an independent financial reserve, funded by member park home manufacturers, to guarantee comprehensive structural coverage for homes registered under the warranty for a duration of 10 years. These exceptional benefits are provided in conjunction with and in addition to the legal rights afforded to purchasers.
The Pemberton Warranty T&Cs
* Excludes genuine timber cladding this has 12 months guarantee and must be restained once per year.
** Excludes handles, hinges, letter plates/boxes, locks and keys which are guaranteed for 12 months.
*** Excludes paint finish, wheels/tyres, hitch/steadies which are guaranteed for 12 months. Chassis require yearly inspection and maintenance.
In all cases – All warranties start from the earlier of date of sale to the retail customer or 12 months from date of dispatch to the park, and is not transferrable to the 2nd owner. All post delivery inspections (PDI’s) must be completed within 72 hours of the home being delivered to park, or assembled on park by Pemberton Park & Leisure Homes in the case of Twin unit lodges. Any claims for damages and shortages will be rejected if reported outside of the 72 hours. Transport damage will not be considered as warranty. Further Terms and Conditions are stated in our Owner Handbook.
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